Frequently
Asked Questions
At Nature Industries, we know you'd rather be out there conquering the elements than searching for answers on a website. That's why we've put together this FAQ section to save you time and get you back to your adventures!
You can reach us via email at customerservice@nature-industries.com or through our Contact Us page.
Please go to the Returns. You can also email us at customerservice@nature-industries.com with your order number and reason for return. We'll provide further instructions.
Yes! We are committed to customer satisfaction. If you are not satisfied with your Nature Industries online purchase. Please return any item/s in adherence to our returns policy.
We only offer exchanges on the VeraFlex boardshorts. Unfortunately, for all other items we do not offer exchanges-based on stock availability. If you have a VeraFlex boardshort exchange, please reach out to customerservice@nature-industries.com and we can do our best to help you out.
Free ground shipping on orders over $100. Expedited shipping available for an additional fee.
We know you're eager to get your gear! Orders are processed within 1-3 business days. Standard shipping takes 5-7 business days, but if you can't wait, expedited shipping options are available at checkout.
We process orders at lightning speed, but if you need to make changes, shoot us an email at customerservice@nature-industries.com within 24 hours of placing your order. We'll do our best to help you out!
Once your order ships, you'll receive a confirmation email with a tracking number. Keep an eye on your inbox!
Yes! Sign up for our Nature Club to receive all the latest promotions, products, team updates, exclusive deals & discounts, early access to new releases and event news.
Customers are responsible for return shipping costs unless the item is defective or incorrect or the return is due to an error on our part.
Check out our size guide on the product page to find your perfect fit.
Surf the waves with confidence in Nature's VeraFlex Boardshorts. Designed with a specific thread marking for the core surfer, The fabric is lightweight yet durable, providing maximum flexibility and comfort for all your surfing adventures that only VeraFlex can provide. The technology ensures you stay comfortable both in and out of the water. The shorts come in a variety of bold colors, perfect for making a statement on the beach. These board shorts are as functional as they are fashionable. Embrace the thrill of the surf with VeraFlex Board Shorts – where performance meets style.
Nature Industrie's ALOE Collection is designed to reflect the essence of the nature brand. It offers a distinctive perspective on incorporating various elements within the Nature Industries Aloe Leaf Logo.
Nature Industrie's STORM Collection features products that incorporate storm elements. Now instead of riding the storm you can wear the storm. The collection allows customers to wear items inspired by storm themes. Get your Hurricane and other Nature STORM Gear today.
Nature Industrie’s NINJA Collection—The Collection is unique and features Nature’s hidden elements. The prints are so discreet, they seem to almost disappear, much like the elusive presence of a ninja. This concept is seamlessly integrated into every piece. The collection has a captivating blend of edgy fashion and subtlety. Inspired by the ninjas ability to be barely seen.
Our products are made from high-quality, sustainable materials designed for comfort, durability, and performance.
For best results, machine wash cold and hang dry. Avoid bleach and fabric softeners to maintain performance and longevity.
We accept all major credit cards as well as ApplePay and GooglePay. Additionally, we offer “Pay As You Go” financing options through Afterpay, Affirm, and Klarna.
Nature does not operate any physical retail locations. We are distributed through various retailers, so please contact your preferred action sports retailer to inquire if our products are available in their store.
Nature Industries is stoked for the opportunity to work with you. For more details, see our Wholesale Inquiries.
Effective Date: 9/3/2025
Nature Tide Tracker (“the App,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our app.
1. Information We Do Not Collect
We do not require or collect personal information such as your name, email address, or contact details.
We do not track your precise location.
We do not store any data that can personally identify you.
2. Non-Personal Information
The App may collect anonymized, non-personal information (such as device type, app version, and crash data) solely for the purpose of improving app performance and user experience. This data cannot be used to identify you.
3. Use of Data
Any information collected is used exclusively for app functionality and maintenance.
We do not share, sell, or disclose your data to third parties.
4. Third-Party Services
The App may display surf and tide data from third-party sources. We do not control or take responsibility for the privacy practices of these third parties.
5. Security
We take reasonable measures to protect any collected data and ensure it is not misused, lost, or accessed in an unauthorized manner.
6. Changes to this Policy
This Privacy Policy may be updated from time to time. We encourage you to review this page periodically for any changes.
7. Contact Us If you have any questions about this Privacy Policy, please contact us at: [your contact email or website]
By using Nature Tide Tracker, you agree to this Privacy Policy.